Our priority at St Philips Care is to ensure that our residents regard our homes as their own home.
We want everyone to feel that they are able to retain their independence, privacy, dignity and way of life in an environment that provides them with the safety, security and specialist care that they need to live their lives to the full. Everyone has their own named key nurse or key worker who works closely with them , their family and friends to develop a personalised care plan, which is continually evaluated and reviewed.
Having a person centred approach enables us to meet the needs of all our residents on a 24 hour basis and address any change in need. We are always happy to receive feed back from our residents and relatives, and regularly send out customer surveys as your opinions are very important to us. This also helps us to improve our service and introduce new idea.
We also are very happy to facilitate independent advocacy services. We are committed to our residents retaining links with the local community and regularly host various in house activities which include the local community. Residents have the freedom to join in as they choose and are always encouraged to continue with hobbies and past-times both inside and outside of the home. We receive regular visits from local GPs, hairdressers, dentists, opticians, chiropodists and other services can be provided as requested. We ensure that residents can attend religious services as they wish; either inside or outside of the home and all religious beliefs are respected at all times. We have Quality systems in our homes which helps us identifying any shortfalls and working with the staff to correct them and also ensuring we are self monitoring the care and quality we are providing . We constantly strive to improve and maintain our standards and work with all professionals and regulators to ensure this.
The last two months have flown by, our weather is getting better and we begin to look forward to long summer nights. We continue this term with the refurb of our vanity units and new lighting in the bedrooms. Recently we took part in the annual inspection from Environmental Health for our kitchen. Of course we passed with no concerns.
We will be holding our annual Summer Fete on Sunday 23rd June. We would appreciate if you could support us on the day by attending. Donations such as, bottles, raffle prizes and home baking would be grateful. Raffle tickets will be sold from Monday 17th June.
Welcome to our May newsletter, hopefully this will give you a little insight into some of the things we have done or have planned in the near future here at The Grange. Download our newsletter to see some of the things we’ve enjoyed so far:-
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